Contact Us

Frequently Asked Questions

Can I personalize my cleaning and highlight areas that need extra care?

Of course! Every home has areas that need a little extra care, and we’re happy to adjust to your preferences. Whether you’d like us to focus on baseboards, the inside of cabinets, pet hair on furniture, or organizing closets, our team will tailor the cleaning to match your priorities. Just let us know what matters most, and we’ll make sure you get the best value from each visit.

How regularly should my home get a deep cleaning?

How often you schedule a deep clean really depends on your lifestyle and how much maintenance your home already gets. Many homeowners find that once or twice a year is enough, especially if they also book weekly or bi-weekly cleanings. If regular service isn’t part of your routine, a seasonal or quarterly deep clean can help keep everything fresh and in top shape.

How do I book a cleaning?

Booking with Cromwell Cleaners is simple and flexible. You can reserve your appointment online anytime, choose the date and time that works best for you, and pay using a variety of convenient options. Plus, our support team is available seven days a week to answer questions and make sure everything runs smoothly.

Is your team fully covered in case something happens?

Yes. Every Cromwell Cleaners professional is insured and bonded, giving you peace of mind that your home and belongings are always protected. You can relax knowing our team is not only trustworthy but also backed by the right coverage.

What is your cancellation policy?

We require a 24-hour notice for cancellations to avoid any charges.

Do you use cleaning products that are safe for kids and pets?

Absolutely. Your family’s well-being comes first, which is why we choose products that are non-toxic, eco-conscious, and safe to use around both children and pets. You get a home that’s fresh and clean, without worrying about harsh chemicals.